Let's Get Personal

Bal Harbour Shops has launched a new personal shopping program—and you’re going to love it. Have your Personal Shopper manage every aspect of your styling through our complete portfolio of custom services.

Have it All at Bal Harbour Shops—Whenever You Want it.

Exclusive Access & Rewards

Get everything you love about Bal Harbour Shops—and more! Some of the perks of your Personal Shopper membership include:

• Access to one-of-a-kind product collections
• Invitations to private events and VIP access to Bal Harbour’s celebrated experiences
• Personalized gifts and rewards developed in partnership with our brands
• Access to private dining experiences

True Customization & Artistry

Through the Personal Shopper program, you’re placed at the center of our luxury universe no matter where you are. We continuously work with our brands to bring the most bespoke experiences to you, including:

• Unrivaled access to Bal Harbour Shops exclusive launches and products
• Exclusive access to custom fabrics and bespoke services from our brands
• First look at new collections and in-store debuts, from jewelry to coveted runway looks
• Events and private shopping experiences in your market or at your residence

Concierge Services

Call or message your Personal Shopper 24/7 to fulfill all of your needs, from the latest in ready to wear to the most in-demand in reservations!  

• Expedited dining reservations
• Calendar invites to VIP events and in-store events  
• VIP travel experiences in Bal Harbour and throughout South Florida
• Short-term or long-term lodging for any occasion
• Expedited delivery and returns

Have it Your Way

Your Personal Shopper portal is secure and private, and is designed based on your preferred brands and interests. From the comfort of home—or anywhere else—tune in with our interface to enjoy:

• Notifications to redeem gifts and rewards
• Receive insider alerts on new launches based on your preferences
• Hand-selected product curations and look books for any occasion
• Hassle-free appointment setting
• Completely private shopping experiences


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